Cleanliness
In the end, all the good grocery stores in America are very clean. The importance of this cannot be emphasized enough, especially if we’re talking about grocery chains. An unclean grocery store will eventually lead to health risks that surpass the simple tripping hazard caused by spilled milk.
Not to mention that most grocery stores these days will have incorporated a salad bar and a hot food bar. Customers and employees might touch the food, cough or even sneeze on it, or spill something on the food and then carelessly leave it there. Without a good monitoring system, customers might consume contaminated food.