Frequently Asked Questions
What should I do if I move and miss an important letter?
Update your mailing address immediately through your online Social Security account or by calling customer service. If you missed a deadline due to a move, file your response immediately along with a written statement explaining good cause for the delay.
Can the SSA recover an overpayment if the mistake was entirely their fault?
Yes, federal law requires the agency to recover overpaid funds even if an agency worker made the error. However, being free of fault qualifies you to request an overpayment waiver using Form SSA-632-BK.
Does an overpayment waiver request have a strict filing deadline?
No, an overpayment waiver carries no official expiration deadline. You can submit Form SSA-632-BK at any point, even years after the agency began recouping the overpaid funds.
How long do I have to appeal an unfavorable decision?
You have 60 days from the date you receive the notice to submit Form SSA-561 for reconsideration. The agency presumes you received the notice five days after mailing, providing an effective 65-day deadline.
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