Frequently Asked Questions (FAQs)

Disclaimer: This article provides general information for educational purposes only and is not intended as financial, legal, or tax advice. Please consult with a qualified professional for advice tailored to your specific situation. Program rules and regulations can change, so always verify information with the appropriate government agency.

What should I do if I get a fake Medicare call?

The best course of action is to hang up immediately. Do not give the caller any personal information, and do not confirm any details they may already have. You can then report the call to the Federal Trade Commission (FTC) to help them track and stop these scammers.

How can I protect my Medicare number?

Treat your Medicare number like a credit card number. Don’t carry your card unless you need it, and only share your number with your doctor’s office or other trusted healthcare providers. Never give it to someone who calls you unexpectedly.

Where can I report suspected Medicare fraud?

If you suspect fraud, you should report it right away. You can call the Medicare hotline at 1-800-MEDICARE or contact the Senior Medicare Patrol (SMP) in your state. The SMP program provides free, unbiased counseling to help beneficiaries prevent, detect, and report healthcare fraud.

Will Medicare ever ask me for money or my bank account information over the phone?

No, never. Medicare will bill you for premiums and other costs through the mail. Anyone who calls asking for your bank account number, credit card information, or demanding payment for any reason is a scammer.

Is it safe to give my Medicare number to my doctor’s office?

Yes, it is safe and necessary to give your Medicare number to your doctor, hospital, pharmacist, and other healthcare providers you use. These are legitimate partners in your care who need your number for billing purposes. The danger comes from unsolicited calls or offers from people you do not know.

There are many government resources available to help you find assistance and information. One excellent starting point for a wide range of programs is Benefits.gov.